The City of Grand Rapids increases visibility and control of city-wide government spend Vector sector Public Sector / Government No. of departments 42 No. of purchasing transactions 50,000 p.a Profile Objectives Provided an end-to-end procurement solution to support the management of organisation-wide spend, with full integration with multiple ERP and operational systems. Established the creation of 130 catalogues and management of contracts. Simplified complex processes and eliminated redundant databases. Optimised online customer billing experience, using online and mobile applications. Rolled the solution out to 300 users across 42 departments. How Proactis helped 10% procurement processing cost savings projected. Streamlined the efficient processing of 50k purchasing transacti

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