Citrix XenApp • VMware Horizon View • Microsoft RDS • Citrix XenDesktop A leading global fleet management services company that delivers many shared services to users around the world decided to virtualise its desktop infrastructure using a combination of Citrix XenApp and Citrix XenDesktop. The move was part of a wider strategic decision to mandate shared services to all groups within the company and ensure a consistent IT experience for the entire business, internally and for external customers. The challenge The change in strategy brought a significant increase in users. While the organisation knew how many users a server in the old infrastructure could accommodate, it was unclear what the ratio would be with virtualisation. It tried to calculate roughly how many users

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