“What an improvement it’s made, not only is it making Catrina be active, you are hearing people selling minute by minute, it’s one of the most important things I’ve done” commented Ruth after the installation of the VoiStore system. Since the implementation of the VoiStore and the revised training methods adapted around call monitoring and agent evaluation, sales have increased by 47% in the space of 1 month. The Badger's challenge at Red

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