The Application Management Gap Technology executives reveal that management of web applications is becoming more complex, and that success needs to be measured across multiple dimensions. NEXTHINK | INSIGHTS POWERED BY PULSE2 Introduction Quick – think of the first thing that comes to mind: • How many web applications do you depend on to get your job done? • Which of your business applications could you live without? • When was the last time IT asked you for your opinion? These are simple questions that can prompt complicated answers. Where an employee works is less important now, but there is an unspoken expectation that IT deliver flawless digital work environments, regardless of location. There is a delicate balancing act that comes with managing a suite of critica

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