As ACE grew, the organization needed assistance developing and delivering their examinations in a consistent, highly secure, and operationally efficient manner. One critical challenge ACE faced was determining how to managethe transition from paper and pencil testing to internet-based testing. ACE’spaper and pencil testing was expertly conducted by Castle, but it was limited to four quarterly testing dates that required significant logistical management and financial capital, and limited the program’s availability to potential certificants. ACE recognized the need for a test delivery process that addressed their candidates’ growing desire for greater convenience while maintaining strict test security, delivery consistency, and operational effectiveness.

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