Produced in association with The technology allows businesses to manage large volumes of data across distributed IT systems and reduces the time it takes to perform and respond to daily operational tasks. The AIOps mission: Simplify the complex2 MIT T echnology Review Insights connections across data silos, business users can reap the benefits, making informed, intelligent decisions based on real-time data. FedEx, for example, is in the early stages of AIOps deployment. Using the technology to monitor applications allows Puga’s IT team to troubleshoot, solve, and avert potential problems “in seconds.” or Sergio Puga, an undetected problem in information technology (IT) can have disastrous consequences. Puga is a senior technical program manager at FedEx Services, which p

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