Resonance Australia, a PCI-compliant fintech provider, adapted its Stratagem processing platform to securely manage COVID-19 testing data during the pandemic. Using Thales payShield Hardware Security Modules (HSMs), the system encrypted sensitive patient information while enabling efficient data collection via secure EFTPOS terminals. Patients registered through mobile numbers and received test results via SMS, ensuring accuracy and privacy. The solution digitized and automated testing workflows, achieving zero data errors, processing one million tests monthly, and reducing lab turnaround times to 12–24 hours, significantly improving national testing efficiency.

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