Case Study

Testing with Strict Data Protection Requirements - How BW Bank Boosted its App Quality

Testing with Strict Data Protection Requirements - How BW Bank Boosted its App Quality

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TESTING WITH STRICT DATA PROTECTION REQUIREMENTS - HOW BW BANK BOOSTED ITS APP QUALITY INITIAL SITUATION Baden-Württembergische Bank (BW-Bank) off ers its customers an app that enables them to manage securities accounts from their mobile devices. Core functions of the app include: • A multitude of information, such as the latest market and stock exchange data • Exclusive, high-quality analyses and forecasts by LBBW Research • Mobile account management • Investment calculator to simulate security development • Connection to contact channels at BW-Bank • Option of personal consultation via video or telephone regardless of branch opening times REQUIREMENTS It is important to BW-Bank that the app guarantees all functions at all times. Firstly, app users may suff er monetary losses if ce

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