Customer Solution Case Study STATE HOUSING AGENCY REDUCES PAPER, INCREASES EFFICIENCY WITH KNOWLEDGELAKE SOLUTION The Tennessee Housing Development Agency (THDA) works with partners to provide housing for moderate- and low-income families in the state. To increase efficiencies and comply with a state mandate to cut paper consumption, the agency deployed a KnowledgeLake ECM solution on top of Microsoft SharePoint. Business Needs The Tenne

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