Case Study
Tendring District Council
www.sunrisesoftware.com Successfully bringing IT support in-house. Local authorities increasingly rely on technology to deliver effective and efficient services to their citizens and businesses. At the same time many are using technology to transform themselves, adopting new ways of working and engaging with the public. By bringing its IT service desk back in-house with Sunrise ITSM, T endring Council is successfully delivering services to its 750 staff and councillors, ensuring the organisation makes best use of its available resources. Tendring District Council Case StudyFormed in 1974, Tendring Council provides a full range of services to 145,000 residents in the north east of Essex. Covering rural districts, the holiday resorts of Clacton, Frinton and Walton, along with th