Case Study
Telstra Super
TELSTRA SUPER SAVES TIME AND BUDGET WITH DESIGN THINKING T elstra Super was established in 1990 and has grown to become Australia’s largest corporate super fund. More recently the business has undergone major change that has impacted people, processes and technology, as well as member experience. As a result, T elstra Super knew they needed to find new tools to support their new way of working, placing Member Experience at the centre of thei