Case Study

Telenor Gains Greater Insight for Incident Investigation, Troubleshooting and Improved Security

Telenor Gains Greater Insight for Incident Investigation, Troubleshooting and Improved Security

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Telenor, Norway’s largest telecom provider, deployed Splunk Enterprise to gain operational visibility, improve security, and streamline incident investigation across its distributed infrastructure. With millions of customers and vast IT systems, Telenor replaced manual log analysis with Splunk dashboards, proactive alerts, and event correlation. This enabled quick troubleshooting of critical issues, improved collaboration across teams, and faster detection of anomalies. By establishing baselines for normal activity, Telenor strengthened its security posture, prevented revenue loss, and increased service availability—enhancing the customer experience with reduced downtime and faster resolution times.

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