CASE STUDY | 1 ©2015 Enterprise Management Associates, Inc. All Rights Reserved. | www.enterprisemanagement.com Telecommunications Company Cuts Testing Costs and Improves Customer and Partner Satisfaction with CA Service Virtualization Introduction Periodically, ENTERPRISE MANAGEMENT ASSOCIATES® (EMATM) analysts conduct Return on Investment (ROI) case studies on enterprise management products demonstrating above-average customer value. This EMA ROI case study profiles TELUS (NYSE Ticker: TU) Corporation’s use of CA Technologies’ industry-leading CA Service Virtualization solution. “TELUS Corporation provides a range of telecommunications products and services in Canada. ... [These] include wireless and wireline voice and data; data services, such as Internet protocol; television;

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