Ricoh, a global digital workspace leader with 80,000+ employees, partnered with Automation Anywhere to empower its workforce by automating burdensome manual tasks. Despite challenges across 200 countries with varied regulations, Ricoh centralized its automation strategy, deploying 60 unattended bots and automating 50+ end-to-end processes. These efforts saved €100,000 and 500 days monthly, totaling €1.09 million and 5,730 days since 2019. Automations span invoice processing, customer service, HR reporting, and more. With a growing citizen developer program and plans to adopt generative AI, Ricoh continues advancing its mission of "Fulfillment Through Work."

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