Tata Tele Business Services (TTBS), with a dominant presence covering 99% of India's major cities in the enterprise market, accelerated its cloud transformation using AudioCodes Live Platform and Voca CIC. These solutions enabled rapid time-to-market without complex voice infrastructure, allowed customers to retain existing phone numbers on cloud-based systems, ensured Microsoft certification for Direct Routing and Operator Connect for reliable calling, and delivered productivity-enhancing apps to stand out competitively. AudioCodes provided unified communications—merging voice calling and contact center for seamless Teams experiences—plus automation for swift deployments, boosting operational efficiency.

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