Case Study
TAP in Lisbon Airport
TAP in Lisbon Airport Real T alk With Airline/Airport The Challenge TAP, the world’s foremost airline between Europe and Brazil, was looking for a way to improve the quality of service for its demanding business customers. Many of these travelers were trying to be as productive as possible before boarding their flights, yet were hampered when it came to printing, as this typically required documents to be on a USB thumb drive and en