WHITE P APER Using software to improve Your workflows Taking Advantage of Trends in Business Process Management Work Like Tomor?w.2 Introduction Every business needs to balance two things: productivity and record-keeping. Governmental compliance, accounting considerations and legal protection demand accurate documentation be stored and organized in a way that makes documents accessible when they’re needed. On the other hand, productivity calls for efficient operations and streamlined work functions, such that there’s minimal time spent on projects or systems that are not directly related to creating products or providing services. These two priorities come into conflict when a business determines its structure. How much time will employees spend on the necessary recordkeeping as

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