Company Profile Based in South Africa’s northern KwaZulu-Natal region, Umfolozi Sugar Mill (USM) was established in 1916 and is a leading producer of Very High Polarity (VHP) brown sugar for local as well as export markets. The company is committed to delivering a high-quality product that satisfies its customers’ needs. The Business Challenge USM has been a privately-owned business since 2009, when it was acquired by three private shareholders from Illovo Sugar Ltd., South Africa’s largest sugar producer. At the time, Illovo operated an internal ERP system and USM had the choice of continuing to use it or to search the market for a new solution. The Solution A number of ERP systems were considered before SYSPRO was chosen for its strategic vision, superior functionality, eas

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