© 2012 Seapine Software, Inc. www.qawizard.com Cincinnati • London • Munich • Melbourne • Johannesburg Situation Because Swiftcover does not have call centers, their web site is not just an information resource for customers—it is their store, insurance agent, and claims center as well. The site has to work properly, or Swiftcover loses customers and revenue. When changes are needed, the development team must make them quickly because dela

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