Sweetwater, the leading U.S. e-commerce retailer for musical instruments and audio gear, faced growing fraud and bot attacks that caused significant financial losses. To combat these threats, the company implemented HUMAN’s bot management solution, which uses behavioral analytics, machine learning, and predictive modeling to identify and block malicious activity in real time. Integrated seamlessly with Fastly and Auth0, it preserved fast page loads and secure authentication. HUMAN reduced fraudulent orders, improved efficiency across web, fraud, and support teams, and provided detailed attack insights. Continuous updates and 24/7 support ensured future-proof protection and long-term resilience against evolving threats.

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