Case Study Sussex Health Informatics Service “The Observer Platform has given us immediate ROI by proving we don’t need to go and invest in these huge links.” Mark Walker | Sussex Health Informatics Service Infrastructure Consultant Introduction Sussex Health Informatics Service (HIS), established by all NHS organizations across Sussex, plays a crucial role in the management and implementation of projects that form part of the National Programme for IT (NPfIT). It is responsible for the Sussex Community of Interest Network (COIN). Sussex HIS set up the COIN to provide a single, secure private network. It connects over 200 sites, including five acute-care hospitals, connecting 25,000 users from 11 different organizations to critical applications and databases. The team implemente

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