Customer Combined with 10 municipal hospitals in Taipei, Taipei City Hospital is the largest medical organization in Northern Taiwan, aiming to rebuild public health system and provide full services for people in needs for healthcare. Due to the open nature of these institutions and the sensitivity of hospital operations, Taipei City Hospital needs to upgrade their surveillance system to monitor every corner with improved images while being cost- saving. Challenges As people visiting the hospital are often with either illness or gloomy mood, the conflicts between patients and hospital staff are inevitable. However, incidents like patient fights or disputes among the staff, patients and their families could be much worse in the emergency room. To solve the issues, it needs to h

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