Challenge During the planning process, the U.S. exchange rate declined and the cost of the program went up by almost 30% from its initial costs. The client was committed to Australia and wanted Augeo to make cost saving recommendations. • We encouraged shortening the program by one night and saved almost 20% • We pursued retrieving the various VATs paid on program components and generated another 10% in savings Solution White glove service in a magical destination We flew 62 attendees business class to Port Douglas, Australia—the closest mainland point to the Great Barrier Reef. The client wanted an element of surprise at every turn. Guests were only told when and where to show up. SALES INCENTIVE CASE STUDY Surprise & delight down under A leading biotechnology company wanted

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