CASE STUDY Surgery Express LLP is a leading provider of medical consumables, pharmaceuticals and equipment to the Primary Care sector. The company supplies an extensive range of medical and dental consumables, equipment and pharmaceuticals to a nationwide customer base. As well as products from leading manufacturers, its own Surgery Express® range is recognised as a quality brand. In addition to product sales, the company provides a range of services including repair, hire, service, calibration, system design, installation and technical support nationwide. The company has a strong, diverse customer base with a first-class reputation for quality of product, service and customer care. Although the company continued to grow, the business owners felt t

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