Supporting users at their point-of-need
Supporting users at their point-of-need
2 PagesADOPT Use Case - Supporting users at their point-of-need pg.1 A leading aerospace company who designs, manufactures and distributes power systems embarked on an extensive HCM digital transformation which involved moving 40,000 employees onto Workday ® from an ingrained paper-based system. The issue In addition to the project being a comprehensive digital transformation for the entire business, further complications arose due to the workforce comprising predominantly non-digital natives. The new digital approach resulted in a considerably lower user adoption rate than initially anticipated. Supporting users at their point-of-needpg.2 Next generation support ADOPT was introduced to tackle the low adoption rate. AppLearn ® created media-rich, engaging content to upskill
