The Project FirstBus, the UK bus division of Firstgroup plc, has c. 20 discrete companies (OpCos), a fleet of over 9,000 vehicles, revenues in excess of £1bn and its own Board. A relatively new MD was in place and had the challenge of improving performance both from the financial as well as technical, engineering and regulatory perspectives. The Board saw the keys to success as a more strategic focus, sharpened analytics and more delegated authority supported by strong central expertise, and retained Maddox Consulting to help them achieve this. Our Role Maddox Consulting was appointed to support the above transformation. We worked closely with the FirstBus Board over a number of years, providing on-going strategic advice and conducting a number of specific assignment

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