Supporting an “IDEAL” Experience at Oakwood
Supporting an “IDEAL” Experience at Oakwood
1 Pages©2014 The Advisory Board Company advisory .com 1 Supporting an “IDEAL” Experience at Oakwood iRound for Patient Experience 1) Data reflects scores at Oakwood Hospital Wayne. Baseline is Jan-June 2013. Comparative period is July-Dec 2013. Based on Discharge Date. 2) Overall Rank is average percentile ranks for 8 dimensions 50 80 Before iRound After iRound 85 99 Before iRound After iRound Communication with Nurses 7 34 Before iRound
