Overview SunGard is one of the world’s leading soft- ware and technology services companies. The company has more than 20,000 employees and serves 25,000 customers in 70 countries. SunGard provides software and processing solutions for financial services, higher educa - tion and the public sector. With annual revenue of about $5 billion, SunGard is the largest pri- vately held business software and IT services company. SunGard’s financial systems ac- count for and manage more than $25 trillion in investment assets and process more than five million trades a day. Challenge SunGard Institutional Asset Management is an application service provider (ASP). With global financial institutions relying on their services to be available 24x7 , SunGard needed a solution that could suppor

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