Successful SKUID Implementation Implementation Summary The purpose of any system implementation requires detailed course of action. CEPTES Software Services working on the genre of IT Industry, has been looking for a solution, which would manage two major aspects: The Requirements CEPTES's requirement was to allow all its employees use a platform for creating any tickets, that would be associated with the concerned project. The purpose was also to assist all of them, to log the effort and time spent on a particular project. One more requirement that had been added was to raise the type of ticket. It was also mandatory to mention the kind of ticket that needs to be raised. Some of the mentioned types are categorized as follows: Bug Task Sub-Task Epic User Story Keep track of

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