Case Study

Success is predictable: Customer experience specialist LDB generates timely, accurate forecasts with Jedox

Success is predictable: Customer experience specialist LDB generates timely, accurate forecasts with Jedox

Pages 2 Pages

CUSTOMER SUCCESS STORY | LDB GROUP Web-based planning, budgeting and forecasting LDB is one of the largest market research institutes in Germany. The international, family-owned group o ers a wide range of services in the fi elds of customer experience and loyalty. Replacing standalone systems with an extensible BI solution The midsize company has grown rampantly in recent years due to the high demand for its customer-driven services. Management accounting quickly felt the e ects. Its various standalone Excel-based reporting solutions and spreadsheets could no longer keep up with the changing pace. System crashes and performance nightmares, such as waiting for up to two hours to run a formula in a 40 MB fi le, soon became daily occurrences. LDB needed a robust reporting sol

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