CUSTOMER SUCCESS STORY StubHub Prevents Content Scraping, Account Takeover, and Skewed Conversion Rates2 StubHub Prevents Content Scraping, Account Takeover, and Skewed Conversion Rates Overview StubHub (an eBay company), headquartered in San Francisco, California, was founded in 2000 with the mission to help fans find fun. As one of the world’s largest ticket marketplaces, StubHub enable fans to buy and sell tens of thousands of tickets, whenever they want, through desktop and mobile experiences, including apps for iPhone, iPad, Apple Watch and Android. Bad bots were wreaking havoc on StubHub’s business. Competitors were scraping pricing information and inventory data, customer accounts were taken over by cyber thieves, and bot requests doubled the load on the site causing downtim

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