Case Study

Streamlining Operations with Oracle Cloud Support

Streamlining Operations with Oracle Cloud Support

© Zensar Technologies Company: Investor in hospitality assets Headquarters: New York, USA Industries: Asset investor Products and Services: Hotels and lifestyle resorts Employees: More than 10,000 Total Assets: $10 Billion Business Benefits • Smoother transition without any impact to business operations • Increased adoption and stabilization within 4 weeks • 98% adherence to agreed SLAs • Upgrade to Release 12 without any show stopper issues. Challenges • Ineffective configuration of Oracle ERP • Inadequate management reporting • Unsatisfactory post-implementation service quality with poor cloud ROI • Multiple show-stopper issues with first- time cloud implementation. Top Benefits Achi

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