Case Study
Streamlining Clinical Access
Customer Success Story: East Kent Hospitals University Foundation NHS Trust Company • 7500 staff Industry • Healthcare Challenges • Overburdened helpdesk • Loss in clinician productivity • Need for integrated access policy Results • £80,000 in savings • Helpdesk calls decreased by 25% • Centralized access reporting Streamlining clinical access Introduction East Kent Hospitals University NHS Foundation Trust is one of the largest hospital trus