Case Study

Streamlined Room Reservation Process with A CRM-Based Centralized Room Reservation System

Streamlined Room Reservation Process with A CRM-Based Centralized Room Reservation System

Pages 4 Pages

Streamlined Room Reservation Process with A CRM-Based Centralized Room Reservation Systemwww.cygnet-infotech.com Customer Size Country Domain Technology Medium Singapore Hospitality Dynamics CRM Project Details Client Profile A premier lifestyle and hospitality service provider operating in Singapore for more than 11 years provides plush accommodation, leisure and vacation choices across various parts of the world. With offerings like holiday packages, hotels & resorts, club memberships and wellness centers, client successfully served more than 300,000 members worldwide. Business Scenario The client’s hospitality division wanted to position itself as one of South East Asia's largest hospitality and leisure solution providers by serving customers globally. It had tie-ups with

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