Ensures growth at all platform layers to meet future business transaction volumes Provides real-time insight into loan statuses and troubleshooting needs Enables consistent, accurate management of as many as 50 times more loans Client Background Founded in 2002, the client (hereafter referred to as the Company) is one of the fastest-growing mortgage lending and financial services firms in the country. This leading privately held mortgage lending firm provides loan services across one hundred retail branches in 40 states. Business Challenge The Company is driven by one core commitment: provide customers with unparalleled quality of service. The Company delivers on this commitment by relying on a series of processes that ensure rapid loan processing and management. However, as

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