CenterPoint Properties, a leading industrial real estate developer, partnered with Grace Hill’s KingsleySurveys to enhance tenant engagement, customer service, and operational efficiency. Previously relying on limited feedback tools, CenterPoint transitioned to KingsleySurveys for actionable insights, strategy development, and performance benchmarking. The platform improved responsiveness, strengthened tenant relationships, and supported GRESB scoring efforts. CenterPoint praises Grace Hill’s top-notch support, seamless implementation, and custom reporting, which have helped maintain best practices and align engagement with tenant needs.

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