WINNER WINNER 2018 TYLER PUBLIC SECTOR EXCELLENCE AWARD WINNERS Organization Profile • Industry: County Government • Location: Nevada, Iowa • Number of Employees: 5 • Population: 96,021 • Number of Years as a Tyler Client: 7 • Tyler Products Used: Eagle Recorder TM , Incode ® Challenges When it comes to recording software, Story County was ready to tell a different story. The recorder’s office had a problem. They were in a long- term contract with decent software that had served them well for many years. However, like most older software, it had become cumbersome and expensive. The real hassle was a records management solution that didn’t integrate with other offices in the county. Customer convenience was also a growing issue. If taxpayers needed records from t

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