CASE STUDY Lee Enterprises is one of the largest newspaper groups in the country, with 50 daily newspapers operating across 22 states. Because their distribution costs are absorbed into overhead and not directly passed on to customers, the company must leverage a thorough understanding of United States Postal Service® regulations (especially those pertaining to Periodical and Standard Flat mailings) to achieve maximum postal economy. “Newspapers are not very standard when it comes to getting papers out the door,” says Ken Miller, Lee Business Systems Analyst. “Walk into a newspaper distribution facility and you’ll find a million different situations that all need to be dealt with individually.” THE OLD SOLUTION: TOO LITTLE SUPPORT AT TOO HIGH A COST Until a few years ago, Lee had

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