Statewide Training With The Indiana Department Of Workforce Development

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When the Indiana Department of Workforce Development (IDWD) set out to improve their services in 2010, they started by asking questions of those most intimately engaged with their work, clients and current employees. “We were really trying to figure out what was happening at the ground level,” shares Marie Mackintosh, Director of Education and Training. “As we performed a series of client and employee focus groups at our different w

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Statewide Training With The Indiana Department Of Workforce Development

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