Case Study
State of Oregon - Office of the Long Term Care Ombudsman
CUSTOMER NAME • State of Oregon - Office of the Long Term Care Ombudsman (LTCO) INDUSTRY • Government BUSINESS CHALLENGE • Convert a paper-based, case reporting process to an online system • Reduce case processing time • Improve case reporting accuracy PERFECTFORMS SOLUTION • Replaced paper-based process with PerfectForms • Reduced case processing time dramatically • Improved case reporting accuracy by 500% • Reduce train