CHALLENGE Replace an inaccurate and time-consuming paper-based system with a streamlined mobile solution that is optimized for technicians on-the-go in the food service industry. SOLUTION The Toughbook 19 rugged convertible tablet PC was rolled out to all 14 Starr Equipment technicians, who bring the device with them on all service calls, where it can be left mounted in the van or brought into the customer’s facility. In addition, servic

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