Stadtwerke Eisenberg Online customer portals for the utility sector— the smart way to improve efficiency and customer loyalty AbOut St AdtwErkE EiSEnbErg Founded in 1898 in Thuringia, Germany, Stadtwerke Eisenberg (SWE) is a subsidiary of E.ON Thüringer Energie AG. The com- pany provides gas and electricity to around 12,000 customers in the Eisenberg region. bAckgr Ound Today’s utility companies face a number of major challenges. In addition

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