Case Study

STA Travel - Tele-Sales Training

STA Travel - Tele-Sales Training

Pages 1 Pages

This e-learning comprises 12 modules to help train STA Travel point-of-sale staff worldwide in the use of a new IT system. The modules combine knowledge elements – background learning about the new system and procedures – with skills development elements through the use of case studies, which are designed to address the full range of  functionality provided by the new IT system. This project illustrates our ability to develop a treatment, styl

Join for free to read