CASE STUDY “The biggest relief? Demystification of the postal process. It was a big, dark hole that no one completely understood. Now we have the tools and support with Ignite to keep that moving. We can bring someone else up to speed faster than ever before.” —Vice President of Production St. Joseph’s Indian School 98% reduction in process time 30% increase in graduation At St Joseph’s Indian School, the mission is clear: education is key for youth to break the cycle of poverty and unemployment. Located in a traditionally impoverished region where standard high school graduation rates hover around 50%, challenges abound. However, for the students at St. Joseph’s graduation rates are now near 80%. In order to achieve this success, the ability to provide a no-cost education,

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