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St. Jansdal Hospital

St. Jansdal Hospital

NEC Corporation
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Case Study www.nec-unified.com “The target is to help all callers within 25 seconds. This can only be done cost- effectively with Business ConneCT.” Ton Luigjes Manager, Multimedia Department Challenges St. Jansdal Hospital is a medium-sized regional hospital in Harderwijk, the Netherlands. It has 340 beds and receives about 10,000 calls per month from people requesting appointments. Most calls reach the employees via a special STD-number,

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