Case study The Customer St Austell Brewery was founded in 1851 by Cornishman Walter Hicks. Today, it remains 100% independent and family owned, and operates a growing and diverse business. Not only are they famous for their award winning beers but they also have their Pub Estate spanning the West Country, Free Trade Sales, National and International trade and Training to consider. Behind all this is a team of over 1,000 full and part time employees plus many more partners and customers. The Challenge St Austell Brewery had many suppliers for stationery, janitorial and workwear which lead to costs spiralling out of control. Products that were ordered also had extensive lead times especially from rogue suppliers. Their business was in need of a solution where they could consolidate thei

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