Case Study
SRM Establishes Advisory and Contract Negotiation Partnership with HAPO Community Credit Union
In the digital age, credit unions face operational challenges requiring decisions that deliver optimal member experience and value. HAPO Community Credit Union in Richland, WA, partnered with SRM since 2020 to redefine its digital banking platform and manage key contract renewals. SRM Corp software helped by expertly handling card processing contract renewals and tactical digital banking projects—identifying core opportunities that yielded significant savings, enhanced platform capabilities, aligned technology with growth goals, streamlined operations, and boosted competitiveness—enabling HAPO to provide superior service and position for future expansion.