CASE STUDY Spotlight Studios for the Performing Arts Spotlight Studios for the Performing Arts in Fairpoint, NY offers musical theatre training to children, teens and adults. They offer live learning productions, 24 hour theatre events, volunteer opportunities, internship programs and even help students produce their own show. Apart from this, they offer private lessons in piano, voice, acting, dance and ukulele to name a few. Their motto: Everyone deserves a chance to be in the Spotlight! CHALLENGES Spotlight Studios produces 20 shows a year with kindergartner to grade 12 performers. The studio used to sell tickets to their shows the manual way - through a physical box office. Ticket purchases, refunds and ticket switches would happen by hand. The paper ticket method brought about a

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