Case Study
Sporting Goods Retailer Protects Against Carding Attacks
A leading U.S. sporting goods retailer faced frequent carding attacks targeting gift card transactions, threatening both customer trust and site performance. The company implemented HUMAN Transaction Abuse Defense, seamlessly integrated with Salesforce Commerce Cloud, to detect and block sophisticated bots using behavioral analytics, fingerprinting, and machine learning. Within hours of deployment, it blocked over 397,000 malicious requests while allowing legitimate users through. Replacing reCAPTCHA with HUMAN’s user-friendly Human Challenge reduced verification times from 66 to 35 seconds. The solution improved security, reduced latency, and maintained a seamless customer experience during high-traffic periods.