Spoke is an internal ticketing system designed to leverage articial intelligence to answer predictable employee questions with minimal or no human intervention. Headquarters: San Francisco, CA Founded: 2016 Environment: Kubernetes, Docker, GCP, GKE www.askspoke.com Spoke wants to simplify the way companies add and process help desk tickets using articial intelligence. The tool gives any team that provides employee support a single place to manage employee requests, including IT, HR, and operations as well as ofce management. Spoke uses AI to automate rote, repetitive tasks, resolving nearly 50% of requests automatically without routing to a human. While Spoke has its own complete interface, the company has tightly integrated with Slack and the workow tool Zapier to allo

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